Universal Assistance – Learn all about travel insurance

Universal Assistance, formerly known as Travel Ace, is a good option in the travel insurance market. Here, in this post, we tell you more about the company. Keep reading to find out everything.

Do you have questions about Universal Assistance travel insurance and are you looking for more information? In this comprehensive guide about the insurance company you will find out everything you need to know before taking out UA insurance for your trip. Our team went after the company's history, found out which plans are more worthwhile, and what are the differences between the insurer and other players in the market.



There are very comprehensive UA options for travelers going anywhere in the world – all offered online, directly by the travel insurance comparator. Whatever the reason for your trip, to simply travel, to study and stay a longer period outside the country, or even to participate in sports competitions, there is a UA insurance that fits your purpose. Below you can find more details about them.

It is also worth mentioning that, until recently, Universal Assistance was known as Travel Ace, and it underwent a reformulation that brought even more strength to the brand. Read on to find out more about the company, what its business landscape is, how to purchase insurance at a discount and find out how its reputation is on Reclame Aqui.

In this post you will read:

Is Universal Assistance reliable?


Universal Assistance – Learn all about travel insurance

For more than four decades in the travel insurance market, Universal Assistance (formerly known as Travel Ace) is one of the main insurance companies available for contracting today. With diverse and comprehensive plans, it is possible to contract UA insurance with the online insurance comparator. The platform is complete and highly credible, partnering with the best in the business. This is the only way to demonstrate the confidence of the UA services.


Other than that, Universal Assistance also has very favorable numbers throughout its existence. There are more than 100 million covered travelers and 1,5 million calls received by the company every year. The insurance company is present in more than 150 countries, with its own call centers and more than a thousand employees spread across the regions. That is, there is good security regarding the scope of the company's support.

Another great quality of the company is the ISO 9001 certification, which attests to the company's quality at an international level. And, to close out Universal Assistance's reliability indicators, the constant search for the evolution of the service provided and for providing a solidary and attentive service to customers are very valuable complements for the insurance company.

Advantages of Universal Assistance

Those insured by Universal Assistance are benefited in different ways during the duration of the travel insurance. One of the main ways is with the support offered by the company, available full-time and 365 days a year, always in the traveller's native language. So, during the moment of crisis, you don't have to worry about the language during the service – and, just receiving help in your own language, it's already a great relief, isn't it?


In addition, the insurance company has a very complete app, which even has a medical self-management service. With it, the process of seeking medical support becomes much faster and easier. Just answer a form and, from there, you receive the appropriate care for your symptoms. So, if it's something simple, telemedicine does the trick, but if it's something serious, a doctor is sent to you, or a nearby hospital is indicated.

Those who go to Argentina, and even more specifically to Bariloche, have yet another great advantage when purchasing travel insurance from Universal Assistance. There is an insurance company's own medical center in the city, as well as a company plane to facilitate air rescues.


All these benefits you can guarantee by taking out UA insurance at online travel insurance comparator.

Where to buy Universal Assistance travel insurance?

To guarantee the best prices on UA ​​travel insurance, contract through the online insurance comparator is the most accurate option. On the website, there are several plan options with incredible offers, made possible thanks to the agreements that insurers make with the company itself. insurance comparator platform.

In addition to the much more attractive values, the comparator website is also super advantageous for offering, precisely, the possibility of comparing various travel insurance plans. You can see which Universal Assistance option works best for you, or even compare their plans with those of other insurers.

This is a much more accurate way to decide which plan best fits your trip, as you can check details of up to four types of insurance side by side. And if there are still doubts about which option to buy, the consultants insurance comparator are experts on the subject of “travel insurance” and are always willing to help travelers find the most ideal plan. So, just talk to one of them to clarify everything.


It is much easier to find the ideal travel insurance with Compare, Is not it? You get several guarantees, enjoy lower purchase prices, and you can still count on highly specialized support. Finally, the icing on the cake is still the possibility of using a discount coupon, like the one we indicate below?

Universal Assistance insurance discount coupon

Better than being covered against possible emergencies during the trip, it is better to hire insurance at the best price on the market. For this, Travel Tips readers can use the coupon FORTRAVELOVERS and guarantee 5% off the final price. Too much, huh?


Oh, and there is an additional 5% discount for those who pay with boleto, pix or transfer, and these discounts are cumulative. In other words, you can guarantee savings of up to 10% when purchasing your travel insurance. Also remembering that the purchase of insurance can be paid in up to 12 installments, making payment as easy as possible.

  • Click to redeem coupon FORTRAVELOVERS and get 5% off
  • Pay by boleto, Pix or wire transfer to earn an extra 5% and reach the 10% off!

Universal Assistance – Learn all about travel insurance

Click to redeem your discount with the coupon FORTRAVELOVERS

Universal Assistance plans indicated

Universal Assistance travel insurance plans are diverse and very complete, each with a different focus and some coverage different from the others.

International travel insurance offers all the basic coverage you need so you can go abroad with peace of mind, with quality active support should you have any health issues while you're away. Coverages can even extend to legal and legal assistance.

There are also options for those who are going to travel in national territory, but do not have medical insurance or go to a region where it does not cover it (in fact, national travel insurance is highly recommended in these cases).

See the main UA products, all available for purchase at online insurance comparator:

  • UA 30 BRAZIL: $ 30.000
  • UA 40 AM. NORTH: USD 40.000
  • AU 40 WORLD: USD 40.000
  • UA 40 RECEPTIVE: USD 40.000
  • UA 150 AM. NORTH: USD 150.000
  • AU 150 WORLD: USD 150.000
  • UA 150 RECEPTIVE: USD 150.000

What Universal Assistance plans offer

There are a variety of Universal Assistance plans to choose from for your trip, all sold by insurance comparator. The insurance company has all the basic coverage common to travel insurance, such as value for medical and hospital expenses, for health repatriation, reimbursement of medication expenses, and even coverage for hotel per diems caused by convalescence.

Apart from these benefits, UA travel insurance also has some extra advantages, such as luggage insurance, legal assistance, and even coverage for expenses caused as a result of a Covid diagnosis - however, these cases require the hiring of a specialized plan, as per We explain further below.

If you have any questions about the plans, or are unsure which option to choose, the team of consultants at travel insurance comparison platform is always available to help with that. Enter the site and seek chat service, which an expert will guide you in the best purchase decision for your destination and your travel intentions.

Universal Assistance Reputation in Reclame Aqui

Universal Assistance – Learn all about travel insurance

One of Universal Assistance's strengths is the company's excellent reputation on Reclame Aqui. Despite having received a significant number of publications on the complaints platform, the insurer's good performance in dealing with these problems makes it different from its competitors.

Thus, with an “excellent” rating and a score of 8.8, UA maintains an 88% problem-solving rate, with a brand very close to customers who would also do business with the company again. In other words, it is possible to say that the insurer's response to customers is satisfactory and demonstrates quality in the service provided.

Does the UA have coverage for coronavirus?

Yes, among the plans offered by Universal Assistance there are options that also extend to cases of Covid-19. Some good tips are UA 40 World (except USA) Covid-19 or AU 40 AM. Norte Covid-19, For example.

By opting for these travel insurance, you, the traveler, can be much more relaxed about the consequences of being positive for the new coronavirus while you are abroad. If you need medical attention or even go to the hospital because of your symptoms, the plan will cover you. If you are prevented from returning to España on the scheduled date, the insurance is also automatically extended, and hotel and flight rebooking expenses are all covered.

Here are some advantages that Universal Assistance insurance with Covid extension offers:

  • Medical care and hospitalization.
  • Accommodation expenses for convalescence due to Covid-19.
  • Expenses with cancellation/rebooking of flights due to the impossibility of returning (restrictions apply depending on the contracted product).
  • Extended coverage until Covid-19 discharge: only for assistance related to this disease. Remember to notify the operations center in advance. For other reasons, you must order the travel extension product (subject to commercial approval).

How to activate Universal Assistance insurance?

The contact numbers for the UA team are always on the policy of the contracted plan, which is why it is super important to keep this documentation in an easily accessible place. However, there is also the number 0800 333 3000, which is indicated for calls made while still in España, in addition to the Universal Assistance website, where it is also possible to request assistance.

The insurance company also has a super complete app, which even offers a very innovative mobile medical self-management system. With it, you first access the application and answer a questionnaire about the symptoms, then receive quick help, in a telemedicine service. In case it is something more serious, the app itself indicates a doctor to the place where you are, or a clinic closer to where you will be treated. Super modern.

Other than that, if there is any difficulty in contacting Universal Assistance travel insurance, you can always count on the travel insurance comparator team to lend you a hand. The consultants are super prepared on the subject, and will be able to point you to the easiest means of communication to talk to the insurer. But, of course, you guarantee this assistance if you hire your plan online.

FAQ

Is Universal Assistance reliable?

Universal Assistance's travel insurance plans are, of course, super reliable, and the insurer has diversified options in terms of online insurance comparator. Check out more about the UA company in the post.

What plans does Universal Assistance offer?

There are several Universal Assistance travel insurance options to choose from, such as AU 40 WORLD e UA 40 RECEPTIVE. See more about Universal Assistance insurance.

What do Universal Assistance plans cover?

Like other insurers, UA also offers plans with medical and hospital expenses, the possibility of medical return or even body transfer, in addition to pharmaceutical reimbursement and also value for dental emergencies. Learn more about Universal Assistance insurance plans.

Is there Universal Assistance travel insurance that covers Covid?

Yes, UA also has options for those who want to travel safely and ensure that they will receive assistance if they are positive for Covid-19 abroad. the plans UA 40 World (except USA) Covid-19 e AU 40 AM. Norte Covid-19 are indicated, but there are even more Universal Assistance insurance options.

How is Universal Assistance's reputation in Reclame Aqui?

Universal Assistance currently maintains a reputation rated “excellent” on Reclame Aqui, with an 8,8 rating and an 88% problem resolution rate. Find out more about UA travel insurance.

How do I activate Universal Assistance insurance?

It is very easy to activate Universal Assistance travel insurance – just request assistance through the app, through the insurance company's website, or even call the numbers available in your policy. See more information about Universal Assistance.

Does Universal Assistance have a telemedicine service?

Yes, Universal Assistance has a super modern solution for telemedicine care. With it, simpler health cases can be resolved remotely, without having to travel to the clinic. Learn more about Universal Assistance travel insurance.

How does a Universal Assistance app work?

To use the UA app, just download it from your mobile app store, enter your information and you can start enjoying the benefits of travel insurance. Check out more in the post about the insurance company.

How does the UA medical self-management service work?

UA's medical self-management is an incredible service to facilitate the care of policyholders. With it, you inform the app about the symptoms you are experiencing, and receive online medical care, in simple cases, or are referred to a specialist, if necessary. See more about UA insurance plans.

Where to buy Universal Assistance travel insurance?

To guarantee good prices when buying your travel insurance, the best tip is to hire it through the online travel insurance comparator. You can also get a discount coupon by reading our complete guide to Universal Assistance.

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